Privacy Policy
Last updated: January 1, 2025
Information We Collect
When you use our website or submit a contact form, we may collect the following information:
- Name and contact information (first name, last name, email address, phone number)
- Business information (company name, location, postal code)
- Service preferences and pallet requirements
- Messages and communications you send to us
- Technical data such as IP address, browser type, and pages visited
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process and fulfill your pallet orders
- Improve our website and services
- Send relevant communications about our services (with your consent)
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted securely and stored in encrypted databases.
Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or share your data with third-party advertising networks.
Third-Party Services
We may use third-party services for form processing and analytics. These services are bound by their own privacy policies and are selected for their commitment to data protection.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Contact Us
If you have questions about this privacy policy or your personal data, please contact us at info@phoenixpalletrecycling.com or visit our contact page.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.